FAQ’s - Attending an event:
‘click here’ to find the events calendar and select the month and year to find your event.
Once you have made your booking, provided card details and received an email confirmation your booking is secured and guaranteed. All bookings are made from live availability and taken straight out of the hotel inventory, so you can be confident that your room will be waiting for you.
We do need a paper trial to confirm your booking but you can complete the ‘Enquiry Form’ found on each event page and return this to us via email or fax and we can complete the process for you. Please complete page 2 on screen and print out or email back to us at firstname.lastname@example.org . Don’t forget to fill in all fields otherwise we can’t complete your booking!
You can amend or cancel you booking online without charge from TSC. However the cancellation policy of hotels / venues does differ, please therefore read your confirmations prior, to make sure you aren’t disappointed.
Every booking will receive an email confirmation. If this does not come through please check your Junk Mail folder. In some circumstance email confirmations can be blocked by company servers and fire walls. If your confirmation doesn’t come through, let us know and we can forward it over to you. It is the bookers responsibility to double check that the booking details are correct.
The TSC team are here to help in any way we can, please click here for our contact details.
If you have missed the booking deadline, don’t worry. Give the office a call and we will endeavour to everything we can to get you the lowest possible rates, often this means being able to get you the expired show rates!
The majority of hotels now have Wi fi, however not all offer this complimentary. The price does vary considerable between brands. If this is a key aspect in your decision making process, please call the office and we will help in any way we can.
The majority of hotels within city centre, airport or exhibition venues now charge for parking. The price does vary considerable between locations. If this is a key aspect in your hotel decision making, please call the office and we will help in any way we can.